Commit to the CUPRA Born and have 100 days to fall in love.
We're confident you'll love the all-electric CUPRA Born. If not, with LOVE ME OR LEAVE ME, simply return it back to us within the first 100 days.
In fact 94% of CUPRA EV owners are happy that they switched to an EV - and zero said that they would go back to a petrol or diesel car. Read our EV Perceptions Whitepaper for more interesting facts.
If you don’t fall in love with your CUPRA Born*, then let us know. Your Retailer will inspect the vehicle and we'll arrange a refund depending on your initial finance method.
PCP customers
We refund your advanced payment (cash deposit and/or part exchange equivalent) and settle your finance contract on your behalf. We retain 3 months finance payments for fair wear and tear and deduct any additional damages.
Cash customers
We refund the amount paid for the vehicle less 3% for fair wear and tear and deduct any additional damages.
*This route cannot be used for faulty vehicles, as we have a separate process for that. Your CUPRA Retailer will be able to support on this.
The 100-day period starts on the day you pick your new CUPRA Born up.
The 100-day return is available to retail customers purchasing an in stock CUPRA Born. Factory orders are excluded.
Purchases must be using either cash or on Solutions PCP.
Contact your Retailer. Your Retailer will inspect the vehicle and we'll arrange a refund depending on your initial finance method.
PCP customers
We refund your advanced payment (cash deposit and/or part exchange equivalent) and settle your finance contract on your behalf. We retain 3 months finance payments for fair wear and tear and deduct any additional damages.
Cash customers
We refund the amount paid for the vehicle less 3% for fair wear and tear and deduct any additional damages.
*This route cannot be used for faulty vehicles, as we have a separate process for that. Your CUPRA Retailer will be able to support on this.
Your CUPRA Retailer will inspect your car for any damage. An excess mileage charge will be levied if your actual mileage exceeds the pro-rata mileage from your finance contract.
If you want to keep the charger, we will deduct the RRP (currently £999 Ohme Home Pro tethered/£949 Ohme epod untethered) from your deposit before it is returned to you.
If you wish to return the charger, we ask that you arrange for it to be uninstalled, and for the unit to be returned to us.
Any used credit from the charging voucher will be deducted from your deposit, and the voucher will be cancelled at the point of notification.
These will need to be updated by you in the normal way when you change a car.
No, we can’t get you back in your part exchanged car, but we will give you the part exchange cash equivalent back.
Whilst a CUPRA Born may not have been the right car for you, we have many other options available. Your CUPRA Specialist can help you with selecting an alternative. Otherwise, you are free to find another vehicle from whichever route you choose.
If you have moved onto a specialist EV tariff, please speak to your energy provider for advice on your most suitable alternative tariffs.
Offer valid on Born stock orders placed after 17/10/24, not available on Retail Contract Hire purchases. Customer notification to CUPRA of intention to return vehicle under offer required 80 - 100 days from delivery. Available to selected retail customers, 18+ only. Offer subject to availability, usage, condition, mileage and other deductions. Terms, conditions and exclusions apply. Visit terms and conditions for full details.
† Offer open to retail customers in UK, aged 18+. Receive either: a 7kW Ohme Home Pro home EV charger (tethered), a 7kW ePod home EV charger (untethered) or a CUPRA Charging voucher with £700 credit who order a new CUPRA Born vehicle between 01 October 2024 and 31 December 2024 and collect their vehicle by 31 December 2024. Incentive must be requested at the point of purchase & cannot be claimed retrospectively. Stock only orders, subject to availability. See Full T&Cs.
